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Λέξεις-κλειδιά

*Ψάχνει στους τίτλους των αγγελιών εργασίας και στους πρώτους 150 χαρακτήρες.

Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
SResorts
Ημερομηνία Δημοσίευσης:
26-09-20
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Χερσονήσου

Reservations Supervisor / Υπεύθυνος Κρατήσεων

Reservations Supervisor / Υπεύθυνος Κρατήσεων

Lyttos Mare Hotel will represent, S Resorts’ brand-new 5+ stars stylish and contemporary escape, creating to provide a high- level guest service, with the sole objective to ensure luxurious and pleasant beachfront accommodations.

We are currently seeking for a Reservations supervisor to lead a reservations’ team who will deliver levels of customer service and provide creative solutions to our guests in a luxury complex, based in Anissaras, under the below requirements:

Job Description:

  • Tracks all reservations picked up from the off-line co-operations, all on-line channels like hotel websites, OTA, GDS, and all other third parties.
  • Handles external systems like Channel Manager, Web booking engines, Online Travel Agents extranets, etc.
  • Handles guest needs, inquiries, and requests.
  • Process all reservation requests, changes, cancellations, and inquiries.
  • Answer questions about property facilities/services and room accommodations.

Skills:

  • Experience in reservations.
  • Knowledge of Fidelio PMS is required
  • Excellent knowledge in handling OTA’s like Booking, Expedia, etc.
  • Hospitality degree or diploma is required.
  • Previous Experience in similar work environment.
  • Excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
  • Ensure all incoming requests are answered as per company’s standards, information received and requests are confirmed correctly and within 24 hours.
  • Ability to maintain and build relationships with agents, domestic and international.
  • Ability to focus attention on guest needs, remaining calm and courteous.

We offer:

  • Being a member of a Chain in a modern and fast-paced workplace at Anissaras Hersonissos.
  • A stimulating business environment with opportunities for professional growth.
  • An upbeat, modern workplace with a positive attitude.
  • Accommodation provided with AC, meals and laundry access.

* The position is based in the hotel.
* Resumes that do not complete the requirements will be not taken into consideration and they will not be answered. The photo of the CV must be recent.

[To send your CV please click here.]

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