Εργασία στην Ελλάδα

A renowned resort of 50 years history consisted of a 5 star boutique hotel secluded in a serene tropical utopia of palms and olive trees where the Blue Flag awarded lagoon coast shapes a physical state of mind make-over. The Deluxe character accommodation of the signature in-house brands along with the exclusive treatment offer a lifetime experience.

One family One collection

50 years heritage

Υπεύθυνη Eξυπηρέτησης Πελατών 

Acquired skills & attributes:

• Hotel, Tourism or Management associated academy graduate
• Previous relevant work experience in 5 star resorts worldwide or in similar upper class work-stations in Tourism sector
• Proficient user of English language ( written – verbally ). Similar capability in other West oriented languages ( French – German etc. ) will be valued additionally.
• Impeccable knowledge of any Property Management System or Customer Relation Management System
• Reporting always to the Front Office Manager, responsibilities and essential job functions included below are the basic but not limited to the following:
• Respond to guest requests for information, services, directions and special needs within appropriate time
• Book activities, meals, transportation, flowers, amenities and special requests from the reservation department, as required by current and future guests
• Maintain accurate records for tracking all bookings and reservations
• Maintain a complete and up-to-date inventory of directions, suggestions, brochures, menus currently available in the region
• Establish and maintain a strong professional working relationship with the guests and facilitate their needs (restaurants, theatres, transportation and retail operations)
• Become a reliable, accurate and up-to-date conduit for information flow between the hotel guests/staff and any mediator.
• Provide support to other departments for information on activities, reservations and special requests
• Maintain and coordinate the cleanliness of the concierge area
• Facilitate the Long Stay and Repeat Guest Recognition programs

Compensation scheme:

• Extremely competitive payroll benefits on a fix basis
• Impeccable five-star work environment
• Personalized family-class accommodation in private residencies with modern comforts
• Daily complimentary food and beverage services, daily transport, laundry services, well-being services
• Full time (12 months) payroll and insurance coverage
• Complimentary living and transport expenses for all business trips

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