Εργασία στην Ελλάδα

Who do you want to become?

Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?

At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.

Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.

CRM Administration Support

(Ref: TH/CRMAS023)

Job Information

Office Location: Thessaloniki, Greece

Department: Information Technology

Contract: Full Time / Permanent

Your main responsibilities

• Conduct new user training sessions and assist with the development of training plans, materials, and documentation for CRM users, also on new functionalities, including updates of user guides and SOPs
• Respond to customer support requests promptly, providing concierge-level technical support, documenting resolutions to support requests daily, and escalating tickets as needed
• Perform basic administrative responsibilities such as user access and permissions through user setup, roles, and role hierarchy, profiles, permission sets, public groups, queues, sharing rules and security
• Development of new dashboards, reports and views when requested by the operations teams

Your main qualifications/skills

• University degree in Computer engineering or other relevant fields
• 1-2 years of experience as a Helpdesk or any other supportive role
• Knowledge of best practices on information security
• Tools: MS Office, MS Admin portal, MS Dynamics 365
• Fluency in English
• Previous working experience in the leisure & hospitality industry and familiarity with related technologies would be a plus
• Great collaboration and communication skills
• Strong analytical/creative and problem-solving skills
• Ability to thrive in a fast-paced and dynamic environment

What to expect from us

• Becoming a member of an organization that cares about its people, the environment, and the local communities
• Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement
• Certainly not “just another job”, but a place where people connect for life, and the work that they do means so much to both guests and colleagues alike
• Job safety and security in a continuously expanding and dynamic organization
• Competitive remuneration package

If this looks like the right job for you, send your CV and join our growing team!

[To send your CV please click here.]

* careers@saniikos.com

: www.ikosresorts.com | http://ikosresorts.com/ikoscareers/

: www.sani-resort.com | www.sani-resort.com/en_GB/careers

We are an equal opportunities employer. All applications will be considered as confidential.

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