Customer Success Advisor - Remotely
Bazaraki.com is the biggest marketplace in Cyprus and the leader in real estate, cars, and general classifieds. Every month more than 750,000 unique users view more than 25 million ad pages on Bazaraki.com. Our mission is to improve daily our services and offer up-to-date technologically & commercially marketplace services to Cyprus.
We believe that people drive our business forward and we strive daily to build a powerful team with people that share the same passion and enthusiasm for eCommerce and technology.
What We Are Looking For:
We are looking for a Customer Success Advisor to help our Marketplace support team be more productive and deliver excellent service to Bazaraki users.
Customer Success Advisor is responsible for ensuring the overall success of Bazaraki services. Working closely with customers, you will provide ongoing support, advice and day-to-day management of all requests, aligned to customers’ business objectives. You will need to understand our services, offer impeccable levels of service and build and maintain customer relationships, to become a trusted advisor. Additionally, you assist customers with technical problems, resolving customer queries, recommending solutions and guiding service users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
The ideal candidate will have Customer support and sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.
Home Office Requirements:
Bazaraki will provide you with all technology required for the role. You will need to provide:
This is a permanent full-time position working the core opening hours of the business Monday to Friday from 9 am to 18 pm. It is a Remote-based job and you can work anywhere in the world. Extended working hours will be sometimes required according to business needs
We want to be able to attract the best and make sure you keep getting better. We are offering a competitive salary package.
Bazaraki.com is an equal opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. If you feel you have the skills and experience then don't miss out on this exciting opportunity!