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Daily Operations Manager

As Daily Operations Manager you will:

• Be responsible for all departments.
• Coordinate and support the Front Desk to administer daily tasks to all departments (Maintenance, Maid Service, Porter, Kitchen). Inspect with Front Desk all Check-in/In Room/Check-out lists.
• Assist with check-ins/check-outs when necessary.
• Ensure kitchen performs functions well and on time.
• Coordinate maintenance & maid service to meet check-in deadlines.
• Ensure rooms are inspected prior to check-in for cleanliness & ambiance
• Ensure staff grooming & hospitality culture and overall ambiance of hotel.
• Budgeting of all departments.
• Monitor purchase requests of departments
• Accounts receivable (Money owed by Travel Agents)
• Accounts payable: vendors/suppliers
• Service Recovery and customer complaints.
• Be available on call 24 hours a day to resolve any urgent problems on emergencies.

Qualifications:

• Degree in Hospitality/Tourism is looked upon favourably.
• 2-3 years minimum experience as a Hotel Manager preferably in a Luxury Boutique Hotel in Santorini
• Excellent command in English
• Excellent comman of a second language is considered an assrt
• Customer service oriented, Self-motivated, enthusiastic
• MS Office (Especially Excel) - Computer skills - Previous knowledge of PMS system
• Service recovery skills
• Well groomed with strong interpersonal skills

An attractive and competitive package of benefits is offered according to qualifications.

Should you wish to be a member of our team,
please send us your CV with a recent photo.

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