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Danish Customer Service for Singapore Airlines

Join our customer service team for Singapore Airlines, one of the world's most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!

In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a Danish-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.

Some of the daily tasks we'll entrust you with:

• Responding to customer's requests (including: partners, travel agencies, corporate) through multiple communication channels
• Entering customer information in our system to issue tickets or update records
• Explaining rules and procedures to passengers prior to boarding flights
• Processing refunds for lost or damaged tickets or reservation errors
• Explaining applicable fees and taxes for each ticket

We'll love it if you have:

• High level of fluency in Danish
• Good communication skills in English
• Customer service experience preferred
• Strong verbal and written communication skills utilizing active listening
• Experience working inhospitality / travel / airline industry is a plus
• The ability to learn and adapt to new software technologies

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring a Friend and get up to €3,500 depending on the language
• Health care discounts and benefits
• Numerous benefits and discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

At Teleperformance Greece, we take pride in the commitment to our values: equality, conscious inclusivity, and human-centric progress. Growth is not determined solely by our numbers; our most asset is our people. Our ever-growing community of 12,000+ individuals from 110+ nationalities is what makes us what we are: the indubitable leader in our field.

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