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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
MANPOWER
Ημερομηνία Δημοσίευσης:
27-05-20
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Εξυπηρέτηση Πελατών - Administration
Πληροφορική
Περιοχή εργασίας:
Νομός Αττικής

French & Italian Client Care Specialists (Area: Athens)

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French & Italian Client Care Specialists (Area: Athens)

Are you highly motivated to succeed in new multinational environments, with colleagues from all over the world?

If yes, grab this opportunity to foster your talent in the field of the customer support! More specifically, we are looking for fluent French & Italian Speakers, on behalf of our client, a top tier multinational company, in the field of the Customer Service, to become their next top ambassadors for world-wide international firms!

Unfold your inner passion and let it drive you in exciting paths and experiences!

Responsibilities:

  • Retain a high level of customer service to clients at all times
  • Respond and record consumer inquiries/questions raised through free phone lines for customers
  • Provide the right information regarding services & subscriptions
  • Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database
  • Be able to offer recommendations to common problems or frequently asked questions
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues

Requirements:

  • Fluent in French/Italian Language among with excellent oral and written skills in English is a must
  • PC literate
  • Genuinely excited to help customers
  • Patient, empathetic, and passionately communicative
  • Able to put themselves in their customers’ shoes and advocate for them when necessary
  • Problem-solving oriented

Benefits:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading contact center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture

Apply Today!

[To send your CV please click here]

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