San Antonio Suites is currently recruiting for the 2021 season
Front Desk Agents
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety protocols.
- Performing duties on a daily checklist.
- Experience in a 4* or 5* hotel environment
- Excellent command of the English language, both spoken and written
- Multitasking and time-management skills, with the ability to prioritize tasks
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Familiarity with phone systems
[To send your CV please click here]