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San Antonio Suites is currently recruiting for the 2022 season

Front Desk Agents

Job Responsibilities:

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests' needs, and resolving their problems and complaints.
• Operating switchboard and assisting with inquiries.
• Assisting the reservations manager with taking reservations.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety protocols.
• Performing duties on a daily checklist.

Entry Requirements:

• Experience in a 4* or 5* hotel environment
• Excellent command of the English language, both spoken and written
• Multitasking and time-management skills, with the ability to prioritize tasks
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Familiarity with phone systems

[To send your CV please click here]