Εργασία στην Ελλάδα

MarBella Collection consists of three perfectly formed luxury hotels on the beautiful Ionian Sea. Exquisitely created
with their own unique ambience and personality, each of our modern, five-star properties share the qualities for which
our guests return year after year – superb Greek hospitality, outstanding luxury and exceptional experiences.

MarBella Collection is currently seeking for a passionate and dedicated

Front Desk Receptionist

to join our team for the season 2023. As a Receptionist, you will be the first point of contact for our company. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Duties & Responsibilities

• Greet and welcome guests upon their arrival and assign rooms
• Perform all check-in and check-out tasks
• Register guests collecting necessary
• Answer, screen and forward incoming phone calls
• Provide information about the hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
• Receive, sort, and distribute daily mail/deliveries
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Maintain back-office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Control the front office supplies and keep inventory of stock

Skills

• Customer service attitude
• Organizational skills
• Written and verbal communication skills
• Outgoing personality
• Multitasking and prioritizing
• Problem-solving
• Ability to work under pressure

Qualifications

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel PMS, like Fidelio and Opera
• Excellent verbal and written command of Greek and English language
• Additional language knowledge would be consider an extra asset (German /French / Russian)
• Familiarity with Microsoft Office.
• Degree in hotel management is a plus

Benefits:

• Competitive remuneration package
• Dynamic & highly professional environment
• Career development opportunities
• Shared room accommodation & meal plan provided

Appy and become part of MarBella Collection Family.

Appy Now!

[To send your CV please click here.]