Location: Greek Islands, Santorini - Milos
We are seeking a dynamic motivated individual who will ensure and provide flawless, upscale, professional and high class guest experiences.
We are looking for an outgoing Front Office Member to make clients feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honoring guests’ requests and to achieve high levels of guest satisfaction and engagement.
- Control and supervise the Front Desk, Guest Service and Housekeeping departments
- Ensure and provide flawless, upscale, professional and high class guest service experience
- Analyze customer feedback and provide strategic direction to continuously improve overall rating
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests’ complaints
- Oversee and coordinate arrivals, departures and to ensure all standards and operating procedures are according to hotel’s policy
- Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
- Working experience in hospitality industry will be considered as an asset
- Adequate knowledge of personalized services principles and processes
- Excellent knowledge of English, multilingualism will be considered as anasset
- Guest service oriented
- Highly responsible and reliable with a professional presentation.
Should you wish to be a member of our team, please send us your CV at
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All applications will be treated in the strictest confidence