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Ημερομηνία Δημοσίευσης:
Τύπος απασχόλησης:
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Μυκόνου

Front Office Agent – Concierge (Cali Mykonos)

Front Office Agent – Concierge

(Cali Mykonos)

Job Responsibilities:

  • Greet and welcome guests as soon as they arrive at the hotel
  • Use of Front Desk systems (PMS, WebHotelier, Booking Channels)
  • Register and check guests in
  • Escort the guests to their rooms
  • Answer and direct incoming calls
  • Verify guests’ payment method
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Provide basic and accurate information in-person and via phone/email
  • Complete and maintain any incident reports, daily activity reports or other reports requested by management
  • Close guests accounts and check guests out
  • Maintain a neat and orderly Front Desk and Reception area
  • Keep inventory of Front Office supplies stock
  • Perform other clerical Receptionist duties such as filing, photocopying, etc

Job Requirements:

  • Previous work experience as a Front Office Receptionist, Guest Relations Agent, Concierge or similar role, ideally in a 5* hotel environment
  • Excellent command of the English language
  • Knowledge of any additional language will be considered as an asset
  • Experience in Hotel Program (Protel or Opera)
  • Computer literacy (Outlook, Excel, Word etc)
  • Solid written and verbal communication skills
  • Excellent interpersonal skills
  • Teamwork spirit and customer service attitude

What we offer:

  • Positive working environment
  • Training and career development
  • Excellent opportunities for career progression
  • Competitive remuneration package
  • Accommodation at fully equipped apartments
  • Daily meals
  • Uniforms

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