4* Milos Breeze Hotel, is a boutique hotel with 24 rooms-suites. We are a family owned business that is looking for partnerships that will add value to our product and keep our positive trend. We are looking for individuals with high level of integrity, concern for quality, cross cultural sensitivity, customer service orientation and solid work ethic.
Front Office Agent / Receptionist
Tasks & Responsibilities:
- Ensuring and providing flawless, upscale, professional and high-class guest service experiences.
- Assisting Front Office Reception with check ins-outs and various operational needs
- Welcoming and escorting guests to their rooms
- Handling and addressing guest complaints in a professional manner
- Providing concierge services for our guests, information about amenities, area and promote services
- Initiate and implement upselling techniques, to promote hotel services and facilities, to maximize room occupancy and overall revenue
- 2-3 years minimumexperience in a similar position in 4* or 5* hotels and familiarity with luxury hospitality standards
- Degree in Hospitality / Tourism is preferred
- Excellent verbal and written communication skills in English and Greek. Knowledge of French will be considered an asset.
- Self-motivated, enthusiastic and passionate about the job
- Computer literacy and excellent MS Office skills
- Good knowledge about OTAs and online booking channels
- Outgoing personality with customer-oriented and professional attitude
- Ability to work under pressure
- Excellent team working skills
The company offers:
- Satisfying salary
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