Εργασία στην Ελλάδα

We are looking for a dedicated:

Front Office Agent

at Omma Santorini.

Essential Tasks & Responsibilities:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Maintain updated records of bookings and payments

Required Qualifications:

• Associate's degree and two years of related experience in a similar hotel operation, or high school graduation and four years of experience
• Ideally having Pre-Opening experience in a 5 *star Hotel
• Degree in Hospitality / Tourism (desirable)
• Computer literacy & knowledge of Hospitality PMS software Opera, Excel
• Fluency in Greek & English, additional languages (German, Italian, French and/or others) would be considered a plus
• Excellent time management, organizational & multitasking
• Some knowledge of accounting, either through education or experience
• Communication skills, both oral and written
• Demonstrated customer service skills

[To send your CV please click here.]