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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
Epoque Collection
Ημερομηνία Δημοσίευσης:
14-08-19
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Θήρας

Front Office Agent - Santorini

We are looking for a dedicated:

Front Office Agent

at Omma Santorini.

Essential Tasks & Responsibilities:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Maintain updated records of bookings and payments

Required Qualifications:

  • Associate's degree and two years of related experience in a similar hotel operation, or high school graduation and four years of experience
  • Ideally having Pre-Opening experience in a 5 *star Hotel
  • Degree in Hospitality / Tourism (desirable)
  • Computer literacy & knowledge of Hospitality PMS software Opera, Excel
  • Fluency in Greek & English, additional languages (German, Italian, French and/or others) would be considered a plus
  • Excellent time management, organizational & multitasking
  • Some knowledge of accounting, either through education or experience
  • Communication skills, both oral and written
  • Demonstrated customer service skills

[To send your CV please click here.]

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