Λέξεις-κλειδιά

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Περιοχή

Εταιρία:
NOVOTEL ATHENS
Ημερομηνία Δημοσίευσης:
24-05-22
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Κεντρικός Τομέας Αθηνών

Front Office Agent

Front Office Agent



A Little about us

The centrally-located Novotel Athens, located in the center of Athens with 196 guest rooms and 6 suites, restaurant, bar, meeting rooms, swimming pool, Fitness, parking and panoramic rooftop, provides everything the discerning traveler looks for in a hotel with 4-star service and first-rate amenities. For the summer season 2022, the Hotel Novotel Athens is currently seeking for a Front Office Agent to join our team.

What you will be doing:

Responsibilities and essential job functions include but are not limited to the following:

  • Check in and check out of guests
  • Collaborating closely with all hotel departments (Housekeeping, Maintenance, F&B) sharing or acquiring important information about special guest requests and needs
  • Rooming of guests and description of room features
  • Invoice control and credit handling
  • Create cash register and daily closing
  • Answering and fulfilling all wishes and inquiries of the guests
  • Complaint handling
  • Guest relations & Guest Loyalty

Your experience and skills include:

  • Degree in Hospitality / Tourism
  • Minimum 2 years of experience as a Front Office Agent in a 4 or 5 * Hotel, preferably member of an International Hotel Chain
  • Excellent command of English language. Any additional language will be considered as an asset
  • Knowledge of the Opera System will be an advantage
  • Good interpersonal skills, guest oriented and service minded
  • Good listening skills and ability to anticipate
  • Team spirit

What is in it for you:

  • Opportunity to develop your talent and grow within your property and across the world!
  • Free employee meal
  • Free parking
  • Metro station is located within a few minutes’ walk from the hotel

Your team and working environment:

  • Dynamic, friendly and supportive work environment

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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