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Front Office Agent - Ios Island

The five-star Liostasi Hotel, the top hotel of Ios Island and one of the leading boutique hotels of Greece, is looking for a Front Office Agent. The newly upgraded Liostasi Hotel is part of the Denaxas Group of Companies and a member of Small Luxury Hotels of the World.

The ideal candidate:

• Always provides seamless guest experience and strives to satisfy guests’ needs by acting proactively, effectively and promptly.
• Upsells and cross-sells the hotel’s services in order to maximize revenue.
• Ensuresguests feedback is properly collectedand proceeds with service recovery processin a timely and effective manner.
• Nurtures working relationships and communication with colleagues and other departments.
• A team player at all times, maintains a professional and high-quality environment at all times.
• Process all guest check-ins and check-outs correctly and efficiently.
• In charge of all payments and bill closures.

Candidate Profile:

• Minimum 2 years of experience as Front Office Agent in a luxury 5-star hotel.
• Degree in Hospitality & Tourism.
• Excellent command of Greek and English.
• Knowledge of Fidelio PMS and Microsoft Office is essential.
• Knowledge of a third language will be considered an asset.
• Excellent customer service and communication skills.
• Excellent organizational andproblem-solving skills.
• Self-motivated, enthusiastic, with natural ability and confidence to sell/promote.
• High standards of hygiene and grooming.

Company offers:

• Attractive remuneration package.
• Training and career development.
• Dynamic, luxury and highly professional environment.
• Accommodation and half board.

[To send your CV please click here.]