Hotel Titania is looking For a
Front Office Agent
What you will be doing:
Responsibilities and essential job functions include but are not limited to the following:
- Check in and check out of guests
- Collaborating closely with all hotel departments (Housekeeping, Maintenance, F&B) sharing or acquiring important information about special guest requests and needs
- Rooming of guests and description of room features
- Invoice control and credit handling
- Create cash register and daily closing
- Answering and fulfilling all wishes and inquiries of the guests
- Complaint handling
- Guest relations & Guest Loyalty
Your experience and skills include:
- Degree in Hospitality / Tourism
- Minimum 2 years of experience as a Front Office Agent in a 4 or 5 * Hotel, preferably member of an International Hotel Chain
- Excellent command of English language. Any additional language will be considered as an asset
- Knowledge of the Opera System will be an advantage
- Good interpersonal skills, guest oriented and service minded
- Good listening skills and ability to anticipate
- Team spirit
What is in it for you:
- Opportunity to develop your talent and grow within your property and across the world!
- Free employee meal
- Metro station is located within a few minutes’ walk from the hotel
Your team and working environment:
- Dynamic, friendly and supportive work environment
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