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Περιοχή

Εταιρία:
NAVARINO DUNES
Ημερομηνία Δημοσίευσης:
16-05-22
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
FOSL2021
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Πύλου - Νέστορος

Front Office Shift Leader

Front Office Shift Leader

Costa Navarino is the new prime destination in the Mediterranean, with a strong commitment to sustainable practices and environmental responsibility. Located in the Greek region of Messinia in southwest Peloponnese, Costa Navarino is set against a backdrop of unspoiled, breathtaking seaside scenery and 4,500 years of history. Costa Navarino currently comprises two luxury Marriott  properties, The Westin Resort Costa Navarino and The Romanos, a Luxury Collection Resort, offering a total of 766 guestrooms, suites & villas, a state-of-the-art 5000m2House of Events conference center, the Anazoe Spa & Thalassotherapy, two signature golf courses, exquisite gourmet dining venues, shops and boutiques, first class children’s facilities and multiple sports and activities.

The award-winning The Romanos, a Luxury Collection Resort and The Westin Resort Costa Navarino are seeking for a capable, outgoing and flexible Front Office Shift Leader. The successful candidate needs to have excellent communication and organization skills and high ability to multitask.

Being part of our Front Office team you will:

  • Prepare documentation for daily business
  • Ensure prompt, efficient and courteous reception of guests
  • Record and administer arrivals and departures
  • Assist in training new staff members, coach them and monitor their performance
  • Ensure the desk is covered at all times, allocating meal breaks sensibly
  • Have full awareness of current daily status of Hotel
  • Ensure smooth hand over to next shift
  • Be thoroughly conversant with all room types, décor and outlook
  • Run communication and recording of complaints; deal with complaints on first level; escalate to supervisor if needed
  • Be aware of daily functions, events, VIP and group arrivals
  • Carry out any other duties as required
  • Keep constant communication with Reservations & Housekeeping dept. on any changes or discrepancies
  • Ensure quality of data is maintained within the property management system enabling accurate guest history and sales information.
  • Coordinate the Reception team at all times; handling associates duties, delegation of tasks

To be successful in this role you must:

  • Have minimum 3 years of experience in the Hotel Industry, Front Office Experience in a reception of 2 or more receptionists on shift required. 5 star experience preferred
  • Have a bachelor in Business Tourism / Hospitality Management will be considered as an advantage
  • Be an excellent communicator in English (both written and verbal)
  • Knowledge of Greek and an extra foreign language will be considered as an advantage
  • Have excellent organization and communication skills with high ability to multitask
  • Possess strong computer skills and knowledge of Opera software

Navarino Dunes offers:

  • Competitive compensation package
  • Οn going training opportunities
  • Accommodation in the vicinity of Navarino Dunes (for non - Messinian residents)
  • Meals within the premises
  • Private Medical Plan
  • Use of Navarino Dunes Facilities, according to the relevant policies

Please note: CVs not fulfilling
the above prerequisites won’t be taken under consideration.

If you are interested in this exciting opportunity , please send an English resume and a photograph

CVs to be sent at:

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