Εργασία στην Ελλάδα

At Speakit we are searching for German speakersto work as GermanClient Consultants for one of the leading tourism industries worldwide! Imagine a work day, during which you will deal with one of the biggest pleasures in life;traveling. On top of this, you will do it inAthens, Greece, the center of the country where sunny and summer days are not the exception but the rule!What about working in amodern and stimulating office environment in the heart of Athens?We think it would be amazing!Do you agree?If yes, kick-start your career in the tourism industry today!

Responsibilities

• In this German Client Consultant role, you will have to:

• ​Receive and process incoming calls, emails and social media requests

Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner

Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole

Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it'd clients

Report technical issues, customers’ complaints and other problems

REQUIREMENTS:

In order to become the German Client Consultant we are looking for, you should have:

• Native or near-native level of German (oral and written)
• Very good command of English
• Experience in the customer service sector will be consider as a plus
• Computer literacy
• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure
• EU Passport
• Availability to start working as soon as possible and from our client's premises in Athens

BENEFITS:

If you succeed in this German Client Consultant role, then you will have:

• Competitive monthly salary
• Monthly performance bonus
• Monthly bonus for office based employees (300EUR extra per month)
• Meal vouchers (100-130EUR per month)
• Full time position
• 2 extra salaries per year
• Public and private medical insurance
• Remote work all over Greece after the training period(the two first months should be from the office)
• Work in modern and friendly offices in the center of Athens
• Equipment provided to work from home
• The chance to work in a highly paced environment and grow professionally
• Opportunities for internal promotion

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