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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία: MANPOWER
Ημερομηνία δημοσίευσης: 11-08-17
Τύπος απασχόλησης: Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία: Εκπαίδευση
Εξυπηρέτηση Πελατών - Administration
Περιοχή: Νομός Αττικής

German Speaking Customer Care Agent (full time)

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German Speaking Customer Care Agent (full time)

Are you a native/fluent speaker of the German Language?

Now you can become a member of a dynamic and multinational team!

The Client:

A multinational Contact Center Provider for well known international firms is seeking to expand its German Customer Care department.

Workplace location: Client’s offices at south suburb of Athens.

Job Description:

Your job will be to successfully handle Customers’ enquiries and requests, via phone, emails and chat applications, as a first point of contact for German speaking clients. You will have to process the enquiries and do the data input through a CRM and report any complex issues to the team’s Supervisors. Overall, you will be required to provide top quality customer service skills.

Candidate Profile:

  • You should be able to communicate (both orally and written) in German language at a fluent / native level.
  • Knowledge of English language is also mandatory as initial job training will be held in English. Successful applicants will be asked to demonstrate their language knowledge through testing.
  • You need to be able to work at shifts.
  • You have to be PC literate.
  • Candidates with competencies such as quality focus, problem solving, able to analyze information and market, with passion for providing excellent customer service and team players, are more than welcome.

Remuneration Package:

  • Gross Salary 1.050 €
  • Competitive Bonus Scheme
  • Relocation package provided (travel expenses, taxi waiting at the airport, up to 2 weeks accommodation in a hotel near the company premises and apartment search by a dedicated team to cover your needs)

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