Εργασία στην Ελλάδα

Novibet was founded in 2010 and is an established gaming & betting, Greek company that operates in several countries across Europe through its offices in Athens & UK.Our fully registered online gambling websites Novibet.gr offer an easy to use betting platform for our clients, excellent customer care, good value in our odds offering and all these under a secure and safe environment.

Can you mirroring a customer's’ language and tone? Are you multitasking?

Passionate about online playing?

If yes, then we would like to meet you!

Your role...

• Assist our customer base via Live Chat, telephone, Skype and email with a wide variety of account queries including payment, login, verification and bet queries.
• Respond promptly to customer inquiries
• Handle complaints, provide appropriate solutions
• Direct unresolved requests and issues to internal departments and follow up to ensure resolution
• Record inquiries, comments and complaints
• Enhance customer experience through feedback you give to Product teams.

• Excellent/Native verbal and written communication skills in German
• Excellent verbal and written communication skills in English
• Prior experience in a similar role is appreciated
• Computer literacy
• Excellent communication and interpersonal skills
• Flexibility to work on shift rotation

Our employees are our most important asset and that's reflected in the way we treat our people! We are proud to offer a variety of benefits to support employees, including:

• A friendly working atmosphere
• Strong mentality of lifelong learning and professional development
• Career opportunities within a fast-paced environment
• Competitive remuneration package
• Outstanding health medical plan etc.

Novibet regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.