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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία: Nikki Beach Resort & SPA
Ημερομηνία δημοσίευσης: 21-03-17
Τύπος απασχόλησης: Πλήρης
Κωδικός θέσης εργασίας: ASS. GEX 2017
Κατηγορία: Τουρισμός
Περιοχή: Νομός Αργολίδας

Guest Experience Manager / Front Office Manager (Fixed Term)

Guest Experience Manager / Front Office Manager (Fixed Term)

Position Code: ASS. GEX 2017

Job Description:

Do you have what it takes?

Can you manage all aspects of the guest experience functions, in accordance with property standards?

Are you familiar with up-selling techniques?

Are you familiar with the Front Office duties, procedures, etc?

Are you prepared and well-informed to deliver guests an exceptional experience?

If you have answered yes to all of our questions above, you might be our Nikki Beach fit for this role.

Job requirements

  • Degree in Hotel/Tourism Management
  • Minimum 3 years of previous experience as Ass. Front Manager in 5* or luxury hotel
  • Excellent command of English language
  • Knowledge of an additional spoken language is a must
  • Ability to handle and resole guest relation problems
  • Ability to upsell to clients and after-sales follow–up
  • Familiarity with PROTEL and any front office POS system is essential
  • Customer care oriented with good communicational Skills
  •  The role reports to the Guest Experience Manager

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