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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
AMCI
Ημερομηνία Δημοσίευσης:
14-08-19
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
GRO 2019
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Ρόδου

Guest Relations Officer - Rhodes

A-MC Consulting Ho.Re.Ca Division is seeking to appoint
on behalf of its client a 5* Hotel in Rhodes, a:

Guest Relations Officer

(Code: GRO 2019)

Successful candidates should have:

Qualifications & Experience:

  • Holder of a Hospitality Management, Public Relations or other related Diploma
  • Minimum 3 years of experience in 4 /5* hotels
  • Warm personality with a guest-oriented approach
  • Excellent communication abilities
  • A good team player who can support all departments
  • Fluent in English, German and or Italian.
  • Excellent organizational and time-management skills
  • Advanced computer skills. Knowledge of PMS Systems will be considered as an advantage
  • EU citizen or an EU work permit holder

Key Responsibilities:

  • assist all guests with their inquiries and concerns and solve any minor problems that may arise; and handle any guest complaints and queries whenever necessary
  • process guest questionnaires and produce the monthly guest satisfaction report;
  • reply to Guest e-mails and handling all Guests pre-arrival requests in order to prepare their itineraries
  • promote and actively participate in all Public Relations activities.
  • provide information about amenities, area and venues and promote services
  • process guest questionnaires and produce the monthly guest satisfaction report;
  • coordinate weekly welcome Management Cocktail Parties for guests.
  • support with certain tasks (e.g. confirming travel arrangements, taking messages)
  • promote and actively participate in all Public Relations activities.

Benefits:

  • Competitive remuneration package
  • Meal Plan & Shared Accommodation
  • Training
  • Career development

Please send us your cv, stating code: GRO 2019.

[To send your CV please click here.]

All applications will be treated in strict confidentiality.

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