Host / Hostess
Okyalos Group in continue to growing with adding two more establishments in Athens, one in the northern suburbs and one in the south riviera (Kavouri area) and at this moment Papaioannou Restaurants are seeking to recruit front of the house staff
As a Host/Hostess in our Restaurant, you will be responsible for creating and delivering an exceptional experience for our guests. Your tasks will include but will not be limited to:
- Welcome all guests to the restaurant ensuring the first impression they receive is a great one
- Manage our reservations system ensuring that guests are kept informed and that there are no unnecessary delays
- Escort guests to their assigned tables and provide them with menus when necessary introducing the waiter/waitress by name
- Thank guests and ensure the last impression they have of the restaurant is a great one
- Ensure the host area is clean tidy and well managed
- Answer the telephone, taking reservations, answering questions and handle all calls in a way that is line with restaurant standards
- Great knowledge of the menus, products and guest experience
- To provide a genuine, attentive, and friendly service to our guests in order to reflect the restaurant standards.
- To demonstrate a positive and proactive approach to work.
- Excellent level of English language.
- Minimum 1-year experience in a Host role in a luxury restaurant
- Experience in using online booking systems
- Experience in using POS system would be adventageous
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