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Περιοχή

Εταιρία:
DOMES RESORTS
Ημερομηνία Δημοσίευσης:
26-05-23
Τύπος απασχόλησης:
Πλήρης Απασχόληση
Κωδικός θέσης εργασίας:
ITSCRF_23
Κατηγορία εργασίας:
Πληροφορική
Περιοχή εργασίας:
Δήμος Κερκυραίων

IT Support

“Working with Domes is like being part of a family, it’s like coming home.”

Are you ready to become member of one of the fastest paced hospitality Group? Do you want to be part of a multi-award Marketing team?

At the Domes Resorts, as we expand with new Resort openings on an almost annual basis, our main goal is to create a unique environment for both our guests and our people.

By joining the Domes corporate & regional teams, you instantly play a vital role in our development, by assuming a position that will set you apart from the competition and allow you to develop meaningful relationships and grow personally and professionally, in a safe, strong, and sustainable environment.

Job Information

Location: Corfu Island, Greece

Department: Information Technology

Contract: Full Time / Permanent

Your main responsibilities

  • Manage information technology and computer systems.
  • Plan, organize, control, and evaluate IT and electronic data operations.
  • Respond to a broad range of service requests for support by providing information to fulfill requests or enable resolution.
  • Provide first line investigation and diagnosis and promptly allocates unresolved issues as appropriate.
  • Assist with the development standards, and applies these to track, monitor, report, resolve or escalate issues.
  • Audit systems and assess their outcomes.
  • Deliver high quality support, owning support requests and managing them to successful outcome for the customer.
  • Must possess an enthusiastic/professional manner.
  • Must possess the ability to speak concisely and deliver information in a sensible and coherent manner.
  • Following agreed procedures, provide advice to users on systems, products and services which are available to them.
  • Be willing to work a flexible schedule as needed to complete all tasks before deadline.
  • This role is Guest facing, so a high degree of friendly customer services is expected to both Guests and internal Customers.

Your main qualifications/skills

  • Degree in Information technology
  • 0-2 years of experience in similar position
  • MS Office 365, MS Teams (Essential) , Windows 10 & 11, Windows Server (Essential), Mobile OS, WiFi
  • Very good knowledge of English
  • Experience in ticketing software (not mandatory)
  • Knowledge of hospitality software and business (not mandatory)
  • Certification and previous experience in Networking (not mandatory)

Specific Desired Requirements (Hotel Industry) (not mandatory)

  • PMS Systems (Preferable Oracle PMS)
  • F&B POS Systems (Preferable Micros Simphony)
  • BMS
  • Virtualization Technologies (Hyper-V, VMware)
  • PBX Systems (Analogue, VoIP)
  • TV Distribution Systems (Analogue, Digital, IPTV)
  • CCTV Systems
  • Networking (Routing, Vlans, etc)
  • Windows, Windows Server & Linux Operating systems

What to expect from us

  • Becoming a member of an organization, the number one priority is its people, it cares about their well-being, and it gives them room to grow and develop their skills.
  • Various and diverse opportunities within the Group
  • Feeling safe and secure within a fast-paced organization
  • Competitive remuneration package.

Domes Resorts is an equal opportunity employer, all applications will be treated in strict confidentiality.

Only suitable candidates will be contacted.

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