International Rescue Committee Greece
Job Position Title: Mental Health Caseworker
Department: Mental Health and Psychosocial support (MHPSS)
Duty Location: Field Position, Lesvos
Length of Initial Contract: November 2020, with possibility of extension
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries, the IRC aims to restore safety, dignity and hope to millions who are uprooted and struggling to endure.
In response to the arrival of refugees in Greece since 2015, IRC has been offering a wide range of services including services on Mental Health. As of February 2018 IRC, has been implementing Mental Health and Psycho Social Support services to the residents of Moria RIC, in Lesvos. IRC aims to expand the range of services to include basic child care for the patients of its Mental Health center.
Job Overview/Summary: Under the guidance and direct supervision of the MHPSS Senior Officer and the MHPSS Manager, the caseworker supports the MHPSS team in their work with people suffering with mental health concerns currently living in Moria, who are referred by other actors through the established referral pathway system. She/he will enhance the individual and collective well-being and ensure that vulnerable people, including children and adults are safeguarded from harm.
Reports to: MHPSS Manager
- Conducting comprehensive assessments of individuals and families, developing action/therapeutic plans, delivering direct service provision, referrals and follow ups for an assigned case load;
- Offering information, support and advocacy to individuals and families, including escorting them if necessary to relevant services;
- Recommending the best course of action for a particular person or family based on their needs;
- Liaising with, and making referrals to, other agencies and conduct follow ups to assess progress;
- Contributing to the development of activities and facilitation of group sessions in relation to psycho-social support and increased well-being of the target population;
- Updating mapping of services regularly
- Ensuring effective working relations with the Public Services and other actors related to the interventions;
- Working in close collaboration with MHPSS and other IRC colleagues;
- Participating in multidisciplinary teams, case conferences, working groups, ad hoc workshops and thematic trainings when required;
- Maintaining accurate and secured records and update them in a timely manner.
- Communicating regularly with the MHPSS team and if relevant, with other protection staff, for updates on achievements and challenges;
- Participating in MHPSS training, supervision and team meetings.
- Other duties as assigned by the supervisor to enable and develop IRC programs.
- Technical diploma or degree in social work, psychology or a related mental health field;
- Minimum of 2 year experience in mental health or social work/case management in Greece, preferably with mental health patients and institutions;
- Experience and demonstrated understanding of working with a refugee or migrant population;
- Understanding of mental health and psycho-social issues;
- Ability and composure to deal with crises and stressful incidents
- Knowledge of standard legal procedures;
- Personal qualities: Team player, flexible, well organized, network-builder, able to handle pressure well and work in cross-cultural setting;
- Ability to meet deadlines and work under pressure;
- Fluency in English and Greek;
- Experience working with international development programs highly desirable.
TRAVEL: Travel will be expected to/from sites of program implementation, and the office, as needed.
- All MH Social Workers are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies
- Adhere to the Code of Conduct every day – in the site and in the community
- Maintain confidentiality
- While in transit sites, all IRC staff must wear appropriate IRC visibility
- Adhere to safety and security SOPs and processes, respect the communication trees and follow the instructions of the Security Focal point
Disclaimer Clause: This job description is not an exhaustive list of the skills, effort, duties and responsibilities associated with position.
IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
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