The FZEEN Retreat Five star Hotel located in Kefalonia (Lourdas beach) is seeking
to recruit a qualified personnel for the summer season April -October 2021.
Night Auditor / Receptionist
- Use of front desk system (Pylon, Webhotelier, Booking channels)
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Concierge services (arrange transfers, boatrips, private trips for guests).
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Proven work experience as a Receptionist, Front Office Representative or Concierge.
- Excellent knowledge of English language
- Experience in Hotel Program (PMS)
- Computer literacy (Outlook, Excel, Word etc)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Communication skills.
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
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Should you wish to join F Zeen team, please send us your CV in English.