Night Auditor
(Cali Mykonos)
Job description:
- Welcome and greet guests providing a friendly, efficient and courteous service
- Undertake check-in, check-out & payment transactions
- Assures that guest is assigned type of room requested and the correct rate is charged
- Balance the day’s charges, making corrections as necessary
- Run end of day process in property management software (PMS).
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Delivers luggage to guest rooms
- Perform wake-up calls
- Provide information to guests in regards of facilities and services of the hotel and the island
- Provide information about the availability and rates in collaboration with the reservation department
Job Requirements:
- Minimum experience of 2 years as a Night Auditor
- Knowledge of Hotel PMS (knowledge of Fidelio will be considered as an asset)
- Excellent written & verbal communication skills in both Greek & English language
- Ability to solve problems in a timely manner and remain calm under pressure
- Attention to detail
- Teamwork spirit
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