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Περιοχή

Εταιρία:
XM
Ημερομηνία Δημοσίευσης:
25-11-21
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
GR_CCOPT1021
Κατηγορία εργασίας:
Εξυπηρέτηση Πελατών - Administration
Περιοχή εργασίας:
Νομός Αττικής

Portuguese-Speaking Customer Care Officers

Portuguese-Speaking Customer Care Officers

(Athens)

Reference Number: GR_CCOPT1021

The role:

We are looking for passionate and self-motivated professionals to join our Customer Care team in Athens.

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Native Portuguese speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Type of employment: Full time

Location: Athens, Greece

Please visit our website

[To send your CV please click here]

 to submit your online application for this position.

All applications will be treated with strict confidentiality!

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