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Περιοχή

Εταιρία:
HHOTELS COLLECTION
Ημερομηνία Δημοσίευσης:
08-05-22
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Ρόδου

Quality Coordinator - Ρόδος

H Hotels Collection is looking for

Quality Coordinator

to complete the existing team.

Main responsibilities:

  • Works closely with hotel managers and HODs to establish, maintain and optimize QMS in all chain properties.
  • Ensures full compliance to hotel SOP’s, policies, procedures, and brand standards.
  • Ensures H&S compliance to local and international legislation, as well as ABTA-FTO regulations.
  • Enhances properties’ approach to sustainability and establishes key steps for waste management and energy efficiency.
  • Works closely with the HR Department to establish, maintain and optimize HR processes, incl. personnel performance management, job descriptions, trainings etc.
  • Cooperates with Purchasing Department to establish quality requirements from external suppliers.
  • Identify relevant quality-related training needs and delivering trainings as to ensure procedures are properly understood, carried out and evaluated.
  • Serves as a key contact for Tour Operators/Ext. Auditors/Int. Auditors/Regulatory Authorities representing the Company.
  • Ensures all QM deliverables are achieved in a compliant timely manner.

Qualifications:

  • Business School / Hotel School Degree. A Master’s degree is desirable.
  • 3-4 years of experience in Hotel Quality departments / Operations in well-established upscale resort hotels and/or chain hotels.
  • Expertise in QMS systems & H&S processes in hotels.
  • Experience with ISO 9001/22000/14001 and sustainability schemes (Travelife, Green Key or Blue Flag).
  • Good knowledge of CSR policies and relevant reporting.
  • Excellent command of MS Office
  • Fluency in English
  • Strong analytical, organizing, communication and persuading skills.
  • Be a multitasker.
  • Eye for detail
  • Communicative, able to work with deadlines.

Benefits:

  • Competitive remuneration package
  • Accommodation provided.
  • Full-Board meals provided.
  • Complimentary coffee everyday
  • Continuous training opportunities, seminars etc
  • Working in a professional and luxury environment
  • Full-time

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