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Λέξεις-κλειδιά

*Ψάχνει στους τίτλους των αγγελιών εργασίας και στους πρώτους 150 χαρακτήρες.

Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
NOVIBET
Ημερομηνία Δημοσίευσης:
08-09-20
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
RSA
Κατηγορία εργασίας:
Πωλήσεις
Περιοχή εργασίας:
Νομός Αττικής

Reactivation Sales Online Gaming Employee (Sportsbook & Casino) - Athens

Reactivation Sales Online Gaming Employee (Sportsbook & Casino)

Customer Service Athens, Attica, Greece Full time RSA

Description:

Novibet was founded in 2010 and is an established gaming & betting, Greek company that operates in several countries across Europe through its offices in Athens & UK.Our fully registered online gambling websites Novibet.gr offer an easy to use betting platform for our clients, excellent customer care, good value in our odds offering and all these under a secure and safe environment.

Our Customer Support team @ HQ's in Athens is growing!

Do the increase of customer profitability and improvement of responsible gaming challenge you?

If yes then we would like to meet you!

Your role:

The ideal candidate's mission will be to contact existing customers regarding sports, casino, special offers, KYC and to complete various daily and weekly campaigns.

Moreover:

  • Contact and close the sale of return business from existing customers
  • Develop strong customer relationships to encourage repeat business
  • Collaborating with CRM and other departments ensure strategy works well for every aspect of the business
  • Make sure the customer database is correctly segmented for targeted marketing activities
  • Maintain and grow relationships with existing customers
  • Identify and respond to client needs
  • Keep a high level of knowledge about existing & upcoming online gaming products
  • Anticipate the needs of clients and address them accordingly
  • Follow up on customer orders as necessary

Requirements:

  • High School/University Degree
  • Prior experience in a similar role in Sales or Customer Care is appreciated
  • Display a good understanding of online gaming products
  • Professional fluency in English & Greek (oral and written)
  • Experience in the area of customer communication (Phone, Email, Chat, SMS)
  • Ability to take initiative and work independently
  • Strong analytical skills and attention to detail
  • Possess a can-do attitude and be a team player
  • Able to meet deadlines on a day to day basis
  • Computer literacy

Benefits:

Our employees are our most important asset and that's reflected in the way we treat our people! We are proud to offer a variety of benefits to support employees, including:

  • A friendly working atmosphere
  • Strong mentality of lifelong learning and professional development
  • Career opportunities within a fast-paced environment
  • Competitive remuneration package
  • Outstanding health medical plan etc.

Novibet regrets that due to the large volume of applications received, we will only
consider those who solely correspond to job requirements as listed above.

[To send your CV please click here]

All applications will be treated with strict confidentiality.

Mobile app:
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