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Λέξεις-κλειδιά

*Ψάχνει στους τίτλους των αγγελιών εργασίας και στους πρώτους 150 χαρακτήρες.

Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
NOEMA MYKONOS
Ημερομηνία Δημοσίευσης:
17-01-20
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Υπηρεσίες Εστίασης
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Δήμος Μυκόνου

Reservations Agent - Mykonos

Reservations Agent

Mykonos

Department: Reservations

Reports to: Reservations Manager

Job Description:

IRO is looking for a Reservation Agent that will assist in the Reservations department helping guests to book their visit. The successful candidate must be a friendly and welcoming person who will be responsible to help our guests throughout the booking process in a way that will fit their needs, by proposing different packages, amenities and activities that IROhas to offer.

Responsibilities:

  • Promptly answer reservation inquiries via telephone, email and/or in person in a friendly and professional manner following the company’s brand standards
  • Analyze data to determine availability and rates
  • Enter reservations into IROsystem in a complete and accurate manner
  • Utilize proper selling techniques and strategies to maximize budgeted venue occupancy and ancillary revenue goals
  • Produce and sent letters of confirmation and other well-written correspondence
  • Give detailed information as needed to callers regarding rates, packages and all aspects of the venue operation
  • Produce reports based on the job training procedure that assist the Management Team to understand the Revenue and Occupancy progress
  • Perform Front Desk Agent duties during peak times or in occasions of full shifts

Requirements:

  • Proven working experience as a Reservations Agent for minimum 2 years in 5* Hotels or High-End Restaurants
  • Very good knowledge of English language. Additional languages will be considered a plus
  • Clarity in speech and articulation
  • Patience and flexibility towards demanding circumstances with demanding guests
  • Ability to make each guest of IRO feel unique, welcomed and generally feel like ‘home’
  • European Union Nationality with available working permission
  • Computer literacy

Candidate Profile:

  • Internal drive and willingness to work in a demanding, challenging and fast‐paced work environment
  • Strong ability and self-motivation to overcome problems at work in a resourceful, efficient, and effective way, working independently or as part of a team
  • Professional communication skills along with an innate teamwork mentality

Benefits:

IRO offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.

IRO offers a seasonal working contract from May to September.

[To send your CV please click here]

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