Alti Santorini Suites in Santorini is looking for a multi-talented associate who is interested in building up a successful career in the Hospitality Industry, as a Reservations Agent in one of the company's premises.
Reservations Agent (Full Time)
Essential Tasks & Responsibilities:
- Communicates with all direct enquiries, bookings for individuals and groups
- Sorting out any issues that may arise with bookings or reservations
- Answering any questions customers might have about the reservation process
- Making reservations for customers based on their various requirements and budgetary allowances.
- Knowledge of entire Reservation Procedure and hotels PMS
- Ensures that all correspondence and administrative functions are processed in an efficient manner according to the company’s standards
- At least 2-3 years of experience in a similar position
- Knowledge of hospitality PMS softwareis required (Mews)
- knowledge of online travel agents (booking, expedia, etc.)
- Knowledge of channel manager (webhotelier) is required
- Graduate in Tourism & Hospitality Management
- Excellent command of the English language. Any other language will be considered an asset.
- Communication skills, both oral and written
- Demonstrated customer service skills
- Computer literacy
- Organizational and interpersonal skills
- Excellent time management, organization & multitasking
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Contact number: 6944339956
Contact hours: 10:00-20:00