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Λέξεις-κλειδιά

*Ψάχνει στους τίτλους των αγγελιών και στους πρώτους 150 χαρακτήρες.

Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
ERMIA HOTELS & RESORTS
Ημερομηνία Δημοσίευσης:
18-05-18
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
RES1
Κατηγορία εργασίας:
Τουρισμός
Περιοχή εργασίας:
Δήμος Θεσσαλονίκης

Reservations Officer - Thessaloniki

Reservations Officer

(Code: RES1)

Ermia Hotels & Resorts wishes to employ for the Thessaloniki offices a Reservations officer who will be responsible for all the hotels of the company. The reservations Officer is responsible for handling reservations for all the hotels of the company.

Responsibilities:

  • Responsible for filling of reservation cards / data
  • Handles all reservations
  • Updates the reservation s/w with reservations / cancellations data
  • Keeps in contact with the Sales dept. for prices and offers
  • Keeps continuous contact with agents in order to control bookings / cancellations / changes
  • Helps agents with any issues - questions - complaints
  • Informs the Front Office Manager about hotel occupancy
  • Prepares arrivals lists
  • Informs the Front Office Manager for any issue regarding the reservation office
  • Executes instructions given by the Front Office Manager
  • Maintain good working practices and procedures - instructions of the Department

Requirements:

  • Has at least 3 years experience a similar position
  • Degree in Tourism will be appreciated
  • Is fluent in Greek & English
  • Knowledge of Bulgarian language will be appreciated
  • Is PC literate and has worked with PMS systems
  • Has strong interpersonal skills
  • Has a driver’s license
  • Is able to travel

The company offers:

  • Competitive remuneration package
  • Bonus schemes

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