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We are hiring

Reservations Supervisor

The Reservations Supervisor primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional, and efficient manner; manages and coordinates activities of reservation team members providing reservations and customer services skills; achieves customer satisfaction and room revenue goals while taking guests through the booking process; participates and completes the tasks that the reservation manager or the Director of Sales provides to reservations team.

The Reservations Supervisor reports directly to the Reservations Manager.

• Previous employment in a similar position is desirable
• University Degree in Tourism (and/or relevant master’s degree)
• Computer literacy
• Exceptional negotiation and communication skills
• Flexibility and adaptability in demanding situations
• Team spirit
• Customer-oriented approach
• Taking initiative and problem-solving skills
• Excellent knowledge and use of English (A second foreign language will be considered an asset)

• Competitive salary and other benefits (bonus included)
• Advanced Opportunities for professional growth
• Accommodation (if necessary) and Board
• Transportation costs
• Participation in educational programs