Hostess
Grace Hotel Santorini, Auberge Resorts Collection, listed as the best Hotel in Europe and Greece By Travel + Leisure, for the season 2022 is looking for a passionate and self-driven individual to join the team, as a Hostess.
Summary
Hostessrelates with guests about needs, satisfaction with the food & beverage, ensuring a consistently caring and high-quality service.
This position reports directly to the Restaurant manager.
Responsibilities:
- Welcoming guests to the venue
- Providing accurate wait times and monitoring waiting lists
- Managing reservations
- Escorting customers to assigned dining or bar areas
- Greeting customers upon their departure
- Coordinating with wait staff about available seating options
- Catering to guests who require extra attention (e.g., allergies, elderly)
- Answering incoming calls and addressing customers’ queries
- Ensuring the smooth operation of the shift through customer focused service delivery
- Demonstrating service attributes in accordance with company standards
Experience, Skills & Knowledge:
- A minimum of 2-4 years of experience in food service/hospitality.
- An EFET Certification is highly appreciated.
- Professional appearance and manner.
- Excellent oral communication skills required.
- Positive interpersonal skills required.
- Able to work on a flexible schedule, including week-ends and holidays, according to department needs. Positive, honest and energetic work ethic.
- Must be able to stand for at least 8 hours and be able to transport trays.
Benefits:
- Dynamic & highly professional environment
- Career development opportunities
- Accommodation & meal plan provided
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