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Περιοχή

Εταιρία:
SANTORINI GRACE HOTEL
Ημερομηνία Δημοσίευσης:
26-06-22
Τύπος απασχόλησης:
Εποχιακή
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Υπηρεσίες Εστίασης
Περιοχή εργασίας:
Δήμος Θήρας

Restaurant Hostess

Hostess

Grace Hotel Santorini, Auberge Resorts Collection, listed as the best Hotel in Europe and Greece By Travel + Leisure, for the season 2022 is looking for a passionate and self-driven individual to join the team, as a Hostess.

Summary
Hostessrelates with guests about needs, satisfaction with the food & beverage, ensuring a consistently caring and high-quality service.
This position reports directly to the Restaurant manager.

Responsibilities:

  • Welcoming guests to the venue
  • Providing accurate wait times and monitoring waiting lists
  • Managing reservations
  • Escorting customers to assigned dining or bar areas
  • Greeting customers upon their departure
  • Coordinating with wait staff about available seating options
  • Catering to guests who require extra attention (e.g., allergies, elderly)
  • Answering incoming calls and addressing customers’ queries
  • Ensuring the smooth operation of the shift through customer focused service delivery
  • Demonstrating service attributes in accordance with company standards

Experience, Skills & Knowledge:

  • A minimum of 2-4 years of experience in food service/hospitality.
  • An EFET Certification is highly appreciated.
  • Professional appearance and manner.
  • Excellent oral communication skills required.
  • Positive interpersonal skills required.
  • Able to work on a flexible schedule, including week-ends and holidays, according to department needs. Positive, honest and energetic work ethic.
  • Must be able to stand for at least 8 hours and be able to transport trays.

Benefits:

  • Dynamic & highly professional environment
  • Career development opportunities
  • Accommodation & meal plan provided

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