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Περιοχή

Εταιρία:
FOODTEC SOLUTIONS INC.
Ημερομηνία Δημοσίευσης:
30-07-21
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Πληροφορική
Περιοχή εργασίας:
Ελλάδα

Restaurant POS Analyst

Foodtec Solutions is seeking to hire a Restaurant POS Analyst for its Professional Services Team. The Professional Services team offers support on Menu changes and interface settings for our customers. Responsibilities involve onboarding new restaurants onto our software, training restaurant employees on how to use our POS, advising store owners on how they can improve their business using technology, and troubleshooting software problems. If you have a passion for technology this is an excellent opportunity to apply your skills, work with leading-edge technology, while working in the business.


CORE WORK ACTIVITIES

As a member of the Foodtec Professional Services Team, you will be responsible for day-to-day contact with new and existing Foodtec customers. As a Restaurant POS Analyst, your responsibilities include (and are not limited to):\

  • Serve as the first point of contact for inbound client support emails and time-sensitive calls
  • Plan and execute software, migration, and remote maintenance project tasks for customers’ information systems
  • Work with new customers on the initial and continuous training of new and existing features and functions of the Foodtec system
  • Work with customers who inquire about upgrades, new features, and or wanting to leverage email marketing, web ordering, and other key system enhancements to maximize operational efficiencies
  • Manage the discovery process for implementing the menu, and menu user interface
  • Work closely with the department manager and other team members to schedule, and manage work in a timely manner
  • Provide problem-solving to our customers

Shift Hours: 10:00 - 18:00

CANDIDATE PROFILE

The successful candidate will have:

  • Excellent use of the English language -C2 Level Required
  • Familiarity with HTML and CSS
  • Must be able to work independently, and as part of a team
  • Must have strong soft skills
  • Must be able to work under pressure and project deadlines
  • Excellent communication skills
  • Experience developing and implementing a restaurant menu (on our POS)
  • Photoshop experience (preferred)
  • Marketing and Email Campaigns experience

Education and Experience Required:

  • Bachelor’s degree in technology
  • 1-3 years in restaurant management or operations with POS (a plus)
  • 1-3 years’ Experience with Point Of Sales (POS systems) is preferred
  • Previous experience in a help-desk environment (a plus)
  • Experience in training others (a plus)

We Offer:

  • A competitive salary package
  • Private Health Insurance
  • Opportunity to work in an international setting, with international clients
  • Outdoor activities
  • Fruit and coffee

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*Δήλωση Προστασίας Προσωπικών Δεδομένων / PrivacyStatement POS Solutions

After the screening of the CVs, we will only contact the candidates who meet the profile’s requirements to arrange a virtual interview. Thank you for applying!

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