Job Position Title: Senior Psychologist - Samos
Department: Mental Health and Psychosocial support (MHPSS)
Duty Location: Field Position, Vathy, Samos
Length of Initial Contract: June 2020, with possibility of extension
Background/IRC Summary: The mental health and psychosocial support (MHPSS) program aims to ensure that crisis-affected populations have access to high quality humanitarian services focusing on the promotion and treatment of mental health concerns. The project will address the mental health needs of the population currently residing in Reception Identification Center (RIC) of Vathy in Samos, while a possibility of also working with cases living in alternative accommodation should not be omitted.
Job Overview/Summary: The Senior psychologist’s role has a dual responsibility, to act as the head of the office including the hierarchical supervision of the team and the clinical supervision of the caseworker and to work with the caseload of Vathy RIC as a psychologist, providing both individual and group support. The team will consist of eight staff members in total, including two psychologists, one caseworker, two interpreters, one programmatic assistant, and one operations assistant. The Senior psychologist will be responsible for providing evidence based preventative and curative services to people suffering from mental health concerns currently living in Vathy RIC, who are referred by other actors through the established referral pathway system. The psychologist will also be responsible for managing cases, conducting appropriate referrals to a psychiatrist if needed and protection services. The psychologist will provide targeted psychological interventions based on the client’s needs and presenting complaints. There will be a focus on vulnerable populations, specifically, but not limited to, survivors of gender based violence and torture and people with severe psychopathology.
Reports to: The position will report to the Senior MHPSS Manager and will receive additional technical support from the IRC’s HQ-based Mental Health Technical Advisor, as well as clinical supervision from an external clinical supervisor.
- Provide technical and management leadership to the MHPSS program in their location in accordance with best practices and IRC policy and in cooperation with the Senior MHPSS Manager.
- Ensure that individual, family and group counselling is provided to people in need for MHPSS support, that clients are referred when necessary and that updated information management systems are in place.
- Ensure regular communication with the Senior MHPSS Manager to integrate appropriate technical priorities in program design, in order to provide updates on achievements and challenges.
- Makes sure the IRC office is functional and well maintained and address challenges.
Context analysis & Representation – External & Internal Coordination
- Monitors the contexts and proposes programmatic adaptations based on context alternations.
- Actively develop and maintain effective working relationships with key stakeholders, such as local government actors, UN agencies, NGOs, social services and other relevant actors.
- Participate in the MHPSS and other relevant working groups at appropriate levels to contribute to coordination across agencies and sites.
Staff Supervision & Development
- Supervises staff members in their location.
- Follow the HR Handbook and legal requirements for staff management practices and processes.
- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
- Ensure timely completion and submission of monthly timesheets, annual performance reviews, high level staff performance and other HR management related tasks.
- Ensure training, support and ongoing capacity building opportunities for MHPSS staff (IRC’s & partners’) on technical skills.
M&E and reporting:
- Maintain the oversight of the achievements of the program on Samos Island.
- Monitor and consolidate information collected from monthly and staff activity reports.
- Develop and maintain effective and efficient oversight, support, quality control and reporting systems and processes.
- Monitor and consolidate information collected from weekly and staff activity reports.
- Support data analysis, conduct data review meetings and adjust programs as needed, and disseminate information to the appropriate coordinating mechanisms, field teams, beneficiaries and IRC implementing team accordingly.
- Work closely and coordinates with IRC supply chain, finance and grant, M&E and partnerships staff to ensure timely program activities and expenditures; including active participation in grant opening/closing and review meetings.
- Advocate with peer agencies, government and other stakeholders to promote timely and quality MHPSS response.
- Lead MHPSS assessments locally, to contribute to concept papers, project proposals and reports and/or course correction in current programs.
- Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
- Other duties as assigned by the supervisor to enable and develop IRC programs.
Major Psychologist Responsibilities:
- Adhere to internationally recognized best practices for evidence based psychological interventions and the management of clients with mental health concerns. This includes ensuring the confidentiality of clients and respecting their decisions;
- Establish a safe space to conduct private and confidential sessions acceptable to those on the site and safely accessible by women and children.
- Assess the client’s needs and presenting complaints and develop a care plan with the client based on those needs, including referrals to other services;
- Provide age-appropriate culturally relevant individual and/or group psychological counselling for population at risk including but not limited to survivors of torture, asylum seekers and unaccompanied minors;
- Support the client(s) coping process and mobilize their internal and external resources for processing extreme adversity;
- Conduct follow-up sessions as needed and decide with the client when to close the case;
- Identify concerns related to and support adherence to referral protocols and guiding principles for gender based violence and child protection, and bring these concerns to the MHPSS Manager;
- Maintain an effective working relationship and regular communication with other psychologists working on the same project;
- Maintain effective working relationships with relevant stakeholders including referral organizations community groups and other implementing partners;
- Complete daily case reports and data collection according to guidance provided by the MHPSS Manager and the MH Technical Advisor.
- Collaborate with the rest of the team to exchange information and ensure that IRC programs are responding to the evolving needs of refugees;
- Attend regular supportive supervision conducted by the MHPSS Manager;
- Closely collaborate with the mental health caseworker to ensure appropriate referral of clients to other services (protection, medical, legal)
- Provide psycho-education sessions and psycho-social support groups to asylum seekers.
- Other duties as assigned by the supervisor to enable and develop IRC programs;
- Lead weekly team meetings.
- The qualified candidate must have an advanced degree (post-graduate) or higher in psychology with psychosocial programming experience of 3+ years in setting up, implementing, and supervising MHPSS programs
- Licensed Greek psychologist;
- Minimum two year professional experience providing psychological interventions to refugee populations including but not limited to survivors of torture and/or sexual violence. Knowledge of and experience in using established inter-agency standards and guidelines in MHPSS, such as the IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings
- Previous experience supervising and managing a team in a cross-cultural setting
- Previous experience in managing MHPSS programs in emergency post-emergency context
- Experience in humanitarian emergencies
- Experience in supervising a team.
- Comfortable with report writing
- Good computer skills such as: MS Word, Excel, PowerPoint
- Knowledge of different culturally relevant therapeutic techniques;
- Experience conducting assessments, using screening tools and creating individual care plans for clients seeking mental health services;
- Demonstrated understanding of and ability to maintain confidentiality and respect for beneficiaries;
- Ability to conduct counselling sessions via interpreters/cultural mediators, whenever necessary;
- Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well;
- Knowledge of self-care practices for mental health providers;
- Positive and professional attitude, including ability to work well in a team setting;
- Strong ability to maintain composure, prioritize work under pressure, and work in a difficult environment;
- Fluency in English. Preferable knowledge of the following languages: Arabic, Farsi, Dari, Pashto, Kurdish, French.
- Valid driving license and experience in driving is an asset
- All MHPSS psychologists are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies.
- Adhere to the Code of Conduct every day – in the site and in the community.
- Maintain confidentiality
- While in transit sites, all IRC staff must wear appropriate IRC visibility.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.
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