Fovera Prostasia SA, a leading accounting, tax, payroll and management consulting firm, is looking for
Service Agents ( French / Russian / Turkish)
on behalf of a client, an international business development and marketing corporation with more than 50+ subsidiaries worldwide, for its “Service & Support South Eastern European HUB” (based in Thessaloniki, Greece):
- German speaking
- Russian speaking
- French speaking
- Turkish speaking
Υour role & responsibilities:
- Act as the first point of support contact for all our Associates (is NOT a SALES Agent position).
- Manage incoming calls and emails offering support and guidance to various errands and questions.
- Translations from English to your mother tongue.
- Perform administrative tasks and updates in our systems.
- Work effectively, to reach great results, as part of a strong and unified international team.
- You have Fluent knowledge (writing and speaking) in the requested language & good English.
- You have very good interpersonal, verbal and writing communication skills.
- You are passionate about offering great service with a friendly and a happy manner to all customers.
- You like to take full ownership of your assignments and your feel responsible for a successful outcome.
- You have a social and helpful attitude towards your colleagues and a willingness to develop together.
- You have good knowledge of computer applications and operating systems.
- Work experience in a service-oriented position is preferred but not a requirement.
- Very competitive fixed monthly salary.
- Full time position, 40 hours/week, Monday to Friday (mostly from 08:00 to 17:00)
- Continuous training.
- Career development opportunities.
- International, pleasant and friendly working environment.
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