Blue Palace, a Luxury Collection Resort & Spa,Crete, member of Phaea Resorts
offers an exciting job opportunity:
Key Duties:
- Conducting Spa Tours
- At the Spa Reception providing consultation and recommendations to Guests. Suggest and promote retail products or additional services.
- Acknowledge and respond to relevant customer queries, needs, and expectations
- Keep documentation and maintain clients files
- Perform administrative work, bookings, collection and input customer information in the system.
Qualifications:
- Previous experience in spa sales, spa reception or hotel guest relations with a proven track record in driving sales preferably within a luxury hotel environment.
- Self- motivated and able to work independently to develop spa sales.
- Strong communication and presentation skills
- Fluent English and Russian is essential, other languages will be an advantage
- A spa therapist/beautician with above qualifications will be an advantage
- Extravert personality that thrives interacting with people.
- User level computer skills, knowledge of excel and word is essential, a good use of social media and able to work with the internet.
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