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Κατηγορία

Περιοχή

Απασχόληση

Εταιρία:
NOVIBET
Ημερομηνία Δημοσίευσης:
21-09-19
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
CRMUK
Κατηγορία εργασίας:
Μάρκετινγκ - Δημόσιες Σχέσεις
Περιοχή εργασίας:
Νομός Αττικής

Sportsbook & Casino CRM Marketing Manager (for our offices in UK) - Athens

Sportsbook & Casino CRM Marketing Manager (for our offices in UK)

Athens, Attica, Greece · Marketing · CRMUK

Description:

As a part of our expansion into the UK market, we are looking to add a CRM Marketing Manager to join our team that will lead our strategy and ongoing marketing activities as we continue our growth in this region. This is a fantastic opportunity for you to join us at the start of our journey and make this product the success we know it will be further down the line.

Job description:

You will be required to provide Customer Retention activities to new and existing Networks, working within a dedicated team, driving core customer reactivation and conversion activities through the player life cycle.

Your role...

  • Retention and conversion of existing players and the re-activation of lapsed players
  • Proposing, planning and executing a wide range of promotions
  • Segmenting database in order to be best maximise player retention strategies
  • Preparing and sending targeted marketing communications to specific groups of players within the database such as non-funded, lapsed, VIP levels etc
  • Ensuring new promotions and features are communicated to player base at all levels
  • Cross marketing activities when required
  • Working closely with players and developing relationships with them through regular one-to -one correspondence through email, telephone, live chat and through the post if necessary
  • Implementation and measurement/tracking of CRM strategy to ensure effective ROI in terms of old players regenerated, and registrations converted to depositing
  • Providing administrative support and assistance to other departments
  • Any other responsibility required to effectively manage the retention activities for the network

Requirements:

  • Min 2 years of relevant experience in gambling industry is required
  • Good IT skills including strong experience of Excel, Word and HTML
  • Highly proficient in spoken and written English.

Attributes:

  • Online Customer Retention Experience
  • Mass mailing knowledge and experience
  • Methodical and organised approach
  • Ability to deliver excellent results against challenging time deadlines
  • Ability to simultaneously manage a range of complex tasks
  • Proactive, enthusiastic and positive attitude
  • Knowledge of the different casino products (slots, table games, live etc)
  • Strong personal commitment to the delivery of excellent customer service

Skills:

  • Ability to create a promotional plan, execute and monitor success of the plan.
  • Ability to plan and execute multiple campaigns working with numerous people in cross country locations.
  • Excellent analytical skills, communication and time management skills.

Benefits:

Our employees are our most important asset and that's reflected in the way we treat our people!

We are proud to offer a variety of benefits to support employees, including:

  • A friendly working atmosphere
  • Strong mentality of lifelong learning and professional development
  • Career opportunities within a fast-paced environment
  • Relocation compensation package

Novibet regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.

[To send your CV please click here]

All applications will be treated with strict confidentiality.

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