Job Title: MISSION PHARMACY MANAGER

Report to: Medical Coordinator / Intersectional Pharma coordinator

Location: Athens

Duration: Fix Term Contract until 31/12/2026 with possible extension

MSF MISSION

Médecins Sans Frontières (MSF) is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or human-made disasters and to victims of armed conflict, without discrimination and irrespective of ethnicity, religion, creed or political affiliation. MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such, MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of the organization.

MSF in Greece provides humanitarian and medical assistance to the refugee and migrant populations fleeing conflict and other precarious situations in their home countries.

We are a non-profit, self-governed, member-based organization.

POSITION OBJECTIVES

Defining, coordinating and monitoring all pharmacy related activities in the Mission, according to MSF standards and values, the Medical Coordinator instructions and with consideration of national and international laws and regulations, in order to ensure the quality and proper organization of medical supply process, procedures and protocols, the proper management of the medical stock in the projects and, in collaboration with the Medical Coordinator, the correct use of medicines and medical material

RESPONSIBILITIES OF THE POSITION

• Supporting the HoM and MedCo in representing and defending MSF’s interests before the Ministry of Health and other local authorities or local suppliers for any issue concerning pharmaceutical supply, in order to ensure stock procurement in the projects while complying with the national laws and regulations and following MSF protocols. Ensuring a close follow up of the National Drug Supply particularly in projects where MSF is working in conjunction with MoH. Collaborating in budgeting and preparing drug and other medical material orders together with Medical and Logistic Coordinators.
• Supervising the running of the pharmacies across the mission, ensuring the proper implementation of MSF Safety standards, incl. pharmacovigilance follow up and waste management protocols, and to national and international legislation, in order to ensure the quality of the service given to the population and the accurate handling of drugs and products, including its proper disposal, in terms of hygiene and security. In case of integration of medical stock under the supply, this includes close involvement in the medical warehouse as regards procedures, operations and stock management but not direct supervision of same. Supporting the Medical Coordinator regarding the follow-up of EPREP planning and maintenance of medical emergency kits.
• Supporting and participating in all drug and medical material supply processes and ensuring its overall efficiency and effectiveness. This involves regular technical visits to project sites to ensure appropriate follow up of activities and management of field pharmacies; collecting and analysing stock indicators according to physical records and logistic across different projects and together with the Medical Coordinator taking corrective decisions when necessary and providing technical pharmacy support regarding pharmaceutical information, medication use (protocols and rational drug use), management of side effects, adherence issues etc.
• Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counselling, good dispensing practices and safe medication practices.
• Monitoring the procurement process and taking corrective measures when needed, ensuring regular communication with Medical, Logistics, HR and Finance departments regarding Medical Supply and Pharmacy Management. Supporting the Medical Coordinator in order to ensure local medical purchases are made from approved sources, subject to approval of Section Pharmacist
• Being responsible for the good maintenance of all drugs and equipment in the pharmacies and the appropriate storage and management of supply of narcotic and psychotropic medication with respect to national legislation, permitting traceability for these specific products.
• Facilitating correct stock management and transport/storage procedures, in order to ensure the availability of stock in all projects and to avoid expiries/overstocks and stock-outs. Ensuring that all inventories of drugs and medical devices exist and are updated. In close collaboration with Logistics Department, supervising storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, stock security, maintenance of cold chain, etc.), classification, organization and inventory, in order to guarantee the quality of the medicines and other medical material and prevent damage, financial losses generated by expired items, deterioration and robbery. Being responsible for follow-up of loans/donations and management of expired medications according to MSF procedures (and national legislation in case of expired drugs)
• Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility to ensure both the sizing and the amount of knowledge required. In case of integration of medical stock under the supply, this includes providing support to Supply Log in this capacity to ensure the medical stock and pharmacy management according to recommended guidelines/procedures.
• Participating in reporting according to MSF guidelines (SitReps, medical statistical reports, etc.) and reporting on drug consumption and medical devices dispensed according to protocols, informing on unusual patterns

SPECIFIC ACCOUNTABILITIES

All responsibilities described below are performed at coordination, governance and technical support level and do not include routine direct patient-facing clinical activities or the independent practice of the pharmacist profession under Greek law.

• Mission-wide Pharmacy Coordination – Flying Role (EU108 Lesvos, GR112 Samos, EU120 Attica)

Ensure mission-level pharmacy coordination across all MSF OCB projects in Greece through a flying position with regular and frequent field presence, maintaining a balanced and needs-based distribution of time across Lesvos, Samos and Attica to provide contextualised technical support aligned with ARO priorities, operational dynamics and project life-cycle phases (set-up, transition, downsizing).

• Local Procurement & EU Regulatory Constraints

Oversee pharmacy activities in a 100% local procurement context, ensuring compliance with EU GDP and Greek EOF regulations, while actively managing risks linked to MSF’s legal registration status in Greece (licensing, storage and distribution limitations, restricted importation options), as well as local market vulnerabilities such as availability fluctuations, backorders, CE-certified sourcing gaps and cold-chain transport constraints to the islands.

• OCG → OCB Transition & System Harmonisation (Samos)

Provide technical leadership for the transition of Samos (GR112) from OCG to OCB, ensuring continuity of care while harmonising pharmacy tools, workflows and governance models (Isystock / Unifield / MedOrder). This includes stock rationalisation and internal reallocations linked to transition phases, while preserving effective project-level practices and avoiding disruption to ongoing medical activities.

• Strategic Stock Governance in a Mixed Model Environment

Define and oversee mission-level stock governance in a context where, perhaps,  different pharmacy management models coexist (medical-led vs supply-integrated), ensuring clarity of roles, data reliability and traceability, and enabling informed decision-making for forecasting, procurement and stock adjustments during periods of volatility, transition or exit.

• ARO-driven Forecasting & Budget Interface

Ensure pharmacy inputs for ARO planning, forecasting and follow-up are coherent with mission strategy, EPREP assumptions, population movements and epidemiological trends, proactively identifying and flagging structural risks such as overstock, expiries, shortages or misalignment between planned activities and available supply capacities.

• Attica Project Pharmacy Set-up & Hub Function (EU120)

Lead the pharmacy dimension of the Attica project set-up, ensuring fit-for-purpose procurement channels, storage and cold-chain solutions adapted to an urban hub model, supporting continuity of care for patients transferred from island CCACs, facilitating redistribution of stock when relevant, and reinforcing surge and support capacity for mainland and island responses.

• EPREP Pharmacy Readiness in Greece

Ensure pharmacy preparedness for approved Greece EPREP scenarios (mass arrivals, shipwrecks, natural disasters) through context-adapted emergency lists, rapid local sourcing modalities and deployment-ready kits, acknowledging the absence of pre-positioned international stocks and integrating lessons learned from recent emergency and short-term interventions.

SELECTION CRITERIA

• Education: Essential: Pharmacy degree (or equivalent 4-5 years diploma according to the country of origin)
• Experience: Essential demonstrated two years’ experience in (hospital) pharmacy management, previous experience with MSF or other NGO’s in developing countries and/or migrants is desirable
• Languages: English essential, Greek desirable
• Other skills: Essential computer literacy (word, excel, internet) Desirable knowledge of “Isystock”

Competencies:        

• People Management and Development
• Commitment to MSF Principles
• Behavioural Flexibility
• Results and Quality Orientation
• Teamwork and Cooperation

POST CONDITIONS

• Monthly Gross salary of 2680 euros
• Private health insurance

At Médecins sans Frontières (MSF), we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. Our diversity fuels our innovation and connects us closer to our beneficiaries and the communities in which we work. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, ethnicities, religions, beliefs, and ability status and all other diversity characteristic.

TO APPLY

Please send your CV and a motivation letter in English quoting reference "Mission Pharmacy Manager” in the subject line of the e-mail

Closing date: 08/02/2026

All applications will be treated in strictest confidentiality.

Only shortlisted candidates will be contacted.

The selected candidate(s) should have right to stay and work in Greece.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process have access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact  [email protected] [mission HR contact].