MIRAGGIO THERMAL SPA & RESORT
Με φυσική παρουσία
Location: on site
Job type: seasonal
Company description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Restaurant Manager to provide a memorable dining experience.
Job role: As a Restaurant Manager at Miraggio Thermal Spa Resort, you are responsible for overseeing the daily operations of the restaurant, ensuring exceptional service, and providing guests with a memorable dining experience. Your role involves managing the restaurant team, maintaining quality standards, and optimizing profitability.
- Staff Management: Recruit, train, schedule, and supervise restaurant staff, including servers, hosts/hostesses, and bartenders. Provide leadership, coaching, and performance feedback to maintain a professional and motivated team.
- Guest Services: Ensure the delivery of exceptional guest service by overseeing the greeting, seating, and service of guests. Address guest concerns and ensure their dining experience meets or exceeds expectations.
- Quality Assurance: Maintain the highest standards of food and beverage quality, presentation, and service. Monitor food preparation and presentation, ensuring consistency and adherence to menu specifications.
- Order and Inventory Management: Oversee ordering, inventory control, and supplier relationships to manage costs effectively while maintaining product quality and availability.
- Financial Management: Prepare and manage the restaurant's budget, monitor expenses, and maximize revenue. Handle cash and credit card transactions, maintain accurate financial records, and ensure proper cash handling procedures.
- Menu and Beverage Knowledge: Stay updated on menu items, daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.
- Table Maintenance: Maintain a clean and well-organized dining area, including table setup and resetting, cleanliness, and appropriate tableware and condiments.
- Safety and Compliance: Ensure the restaurant's compliance with health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.
- Guest Feedback: Solicit and collect guest feedback on the dining experience. Analyze feedback to identify areas for improvement and implement changes as needed.
- Bachelor's degree in Hospitality, Tourism, or a related field is preferred.
- Previous experience in restaurant management or a similar role in the hospitality or resort industry
- 2-3 years minimum experience on similar position, leadership in hospitality strongly required
- Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
- Exceptional communication
- Familiarity with POS (Point of Sale) systems for order processing and cash handling.
- Ability to prioritize tasks, work under pressure with provided resources, manage work load using own initiative and sufficiently cover a multi task position
- Availability to work in shifts, including evenings, weekends, and holidays
Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.
If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
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