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Περιοχή

Εταιρία:
SARACAKIS
Ημερομηνία Δημοσίευσης:
24-05-22
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Πληροφορική
Περιοχή εργασίας:
Δήμος Αθηναίων

1st Level IT Helpdesk Support

Having leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. We are currently seeking to hire for our central offices in Athens a:

1st Level IT Helpdesk Support

Duties:

  • Provide level 1 help desk support to internal users.
  • Log incidents and requests to helpdesk ticketing system.
  • Communicate with users, keeping them informed of ticketing progress.
  • Diagnose, fix, and escalate technical problems for the internal users.
  • Install, configure, and maintain Windows Clients (Windows 10).
  • Provide technical and application support.
  • Level 1 support: networks, telephony, office security systems (cameras and access control).
  • Ensure IT procedures for antivirus.
  • Ensure the hardware and software inventory for the number and location of all assets as well as user accounts administration.
  • Assist IT team with projects, network design and IT environment improvement.
  • Perform any other relative tasks.

Requirements:

  • College, BSc in Informatics or Telecommunications would be preferable.
  • Excellent customer service skills.
  • Problem-solving skill and initiative.
  • Active Directory knowledge.
  • Knowledge of Windows Server, file permissions, user accounts, file and printer sharing.
  • Genuine interest in Informatics and Telecommunications topics
  • Microsoft Office 365.
  • Good verbal and written communication skills, both in Greek and English language.

Our company offers:

  • Competitive compensation package based on qualifications.
  • Continuous training and prospects for growth and development in a modern and friendly working environment.

​All applications are considered strictly confidential.

[To send your CV please click here]

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