Having leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. We are currently seeking to hire for our central offices in Athens a:
1st Level IT Helpdesk Support
- Provide level 1 help desk support to internal users.
- Log incidents and requests to helpdesk ticketing system.
- Communicate with users, keeping them informed of ticketing progress.
- Diagnose, fix, and escalate technical problems for the internal users.
- Install, configure, and maintain Windows Clients (Windows 10).
- Provide technical and application support.
- Level 1 support: networks, telephony, office security systems (cameras and access control).
- Ensure IT procedures for antivirus.
- Ensure the hardware and software inventory for the number and location of all assets as well as user accounts administration.
- Assist IT team with projects, network design and IT environment improvement.
- Perform any other relative tasks.
- College, BSc in Informatics or Telecommunications would be preferable.
- Excellent customer service skills.
- Problem-solving skill and initiative.
- Active Directory knowledge.
- Knowledge of Windows Server, file permissions, user accounts, file and printer sharing.
- Genuine interest in Informatics and Telecommunications topics
- Microsoft Office 365.
- Good verbal and written communication skills, both in Greek and English language.
Our company offers:
- Competitive compensation package based on qualifications.
- Continuous training and prospects for growth and development in a modern and friendly working environment.
All applications are considered strictly confidential.
[To send your CV please click here]