We are recruiting for our hotel in Platis Gialos, Kefalonia for the position of Executive Housekeeper to join our team!
The White Rocks Hotel Kefalonia is a four star recently renovated family-run hotel founded in 1974, looking for passionate individuals with welcoming smiles, a high level of integrity, care for quality and excellent customer service attitude.
Executive Housekeeper
(code: EXECHOUSE)
The role:
The Executive Housekeeper needs to ensure that exceptional cleanliness standards are met and to assist in maximizing guest-satisfaction levels. This role is required to:
- Supervise the daily activities of the housekeeping operation, follow-up on delegated activities, verify rooms cleaned and update room status
- Be aware of early check-ins and late check-outs and communicate this information to the maids
- Run regular and random inspections on guest rooms, public areas, etc. to ensure quality standards are constantly met
- Assist the Operations Manager in the preparation of timesheets, follow-up on actual hours worked by each team member and facilitate completion of any required paperwork
- Assist management in training, scheduling, evaluating, counselling, disciplining and motivating employees
- Ensure personal cleanliness, personal appearance, uniform and other professional standards are met by all team members whilst acting as a role-model for them
- Facilitate good communication flow of information between swifts
- Ensure health & safety standards are respected by the team members
- Collect quantitative data for reports’ production as well as qualitative data for individual performance and assist the Rooms Division Manager in assessing individual performance
- Report any issues/hazards/discrepancies to the Maintenance Department and follow-up on progress of the required actions
Candidate profile:
- Excellent command of the Greek and English language
- Knowledge of a third language (i.e. German, French, Italian, Russian etc.) will be valued accordingly
- Diploma in Hospitality
- Computer literate
- Minimum 5 years’ experience as Executive Housekeeper in large hotels
- Discreet and courteous
- Goal-oriented, with strong leadership skills and able to motivate and engage team members
- Proactive, hands-on, flexible, able to handle unforeseen situations with outstanding professionalism
The company offers:
- Competitive remuneration package
- Training and career development
- Dynamic and highly professional environment
- Accommodation (if not a local resident)
For those interested, please send us your updated CV with recent photo to the following address or email:
C.V.s which do not fulfill the above requirements / qualifications or are sent without a photo will not be evaluated. Only those who will be selected for an interview will be contacted, in due time.
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White Rocks
Platis Gialos
TK 28100, Argostoli
Kefalonia