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Front Office Manager

AsFront Office Manageryou will:

• Be responsible for providing customer focused service to our guests
• Ensure their stay become an unforgettable experience
• Coordinate reception activities and delegate tasks to respective departments according to check-in/check outs/in house lists.
• Supervise tasks administered by Reception to other staff members.
• Provide sound financial/business decision making when problem-solving.
• Demonstrate honesty and integrity and lead by example.
• Improves service by communicating and assisting other staff members by guiding them, giving them feedback and individual coaching depending on job description.
• Supervise Front Office members by ensuring each shift’s tasks have been completed and performed well.

Qualifications:

• Degree in Hospitality/Tourism Is looked upon favourably.
• 3-4 years minimum experience as a Front Office Manager preferably in a Luxury Boutique Hotel in Santorini.
• Excellent command of English.
• Very good knowledge of a second foreign language will be considered as an asset
• Must be skilled in service recovery, possess problem solving skills, self motivated and hospitable.
• Excellent MS Office-Computer skills
• Well groomed with strong interpersonal skills
• Knowledge of a Property Management System (Preferably Pylon. Fidelio, Protel or Hermes are sufficient as well)

An attractive and competitive package of benefits is offered according to qualifications.

Should you wish to be a member of our team,
please send us your CV with a recent photo.

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