Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded into 71 further physical stores in Greece and Cyprus, six retail brands (JD SportsCosmos SportSneaker10Sports FactorySlamdunk,Rundome), seven on-line shopsand thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1,000+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for seven consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE.

We're looking for a talented and passionate Junior IT Support Specialist for our HQs in Heraklion (Crete), to join our fast-growing ΙΤ team!

Main responsibilities and tasks

  • Provide first and second level support to all users and stores (remotely / on site).
  • Participate in network installation, maintenance and troubleshooting (firewall, VPN, WiFi, VoIP Telephony).
  • Coordinate in maintenance of infrastructure: Microsoft Azure, Active Directory, Virtualization platform (Hyper-V), Office 365.
  • Take ownership of Hardware management, installation, maintenance and troubleshooting.
  • Coordinate in operating systems management, installation, maintenance and troubleshooting (Windows 10, Windows Server 2016).
  • Provide basic database administration (MS SQL Server 2016 / 2008).
  • Apply processes for systems maintenance, data security, monitor network access and backup systems.

Requirements

  • Bachelor's degree in Computer Science, Information Technology or relevant field
  • Ability to troubleshoot software and hardware problems and provide quick solutions
  • Strong communication skills and teamwork
  • Work experience in equivalent position will be considered as a plus.
  • Eager to learn new technologies (ERP), follow processes and provide professional customer service
  • Car license and ability to travel

Benefits

At Cosmos Sport, we are committed to providing a great place to work for all of our people, without regard to race, religion, color, sex, national origin, age, sexual orientations, genders, or disability.

  • Competitive compensation package
  • Career development opportunities and education programs
  • Private health and medical insurance program
  • Onsite gym, as well as health & wellness programs to keep you active
  • One day off, part of our "parents' day off" program
  • Flexitime for working parents: open work from home anytime - anywhere you need
  • Generous employee discount in all our brands (Cosmos Sport, Sneaker10, Slamdunk, Sportsfactory, Rundome)
  • Extras, discounts and perks – Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 90+ cool extras!
  • Link here