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Reception Manager

If you're ready to create an energetic scene that is magnetic around the world, then we invite you to explore a career with us.

Join our international team as a Reception Manager.

Reception Manager responsibilities include:

• Always provide a warm and friendly welcome to all our guests and visitors
• Ensure excellent customer service delivery throughout the front of house functions in cooperation with the Department Managers
• Leading, monitoring, motivating, and inspiring the team; providing guidance and support
• Handle complaints and specific guests' requests
• Ensure front desk is tidy and has all necessary stationery and material (e.g., pens, forms, and informative leaflets)
• Implements ongoing development of skills and knowledge for the FOH team
• To be fully familiar with regular and VIP guests
• Act as an ambassador for the restaurant and help to market & promote all internal events
• Plan rota's and ensure correct team member levels are on shift at any time
• Building strong customer relations – develop positive relations

Job requirements

To be a successful Reception Manager, you should possess the following qualifications:

• Proven 4 years of work experience as a Front Desk Manager or Reception Manager in upscale, high-end restaurant or hotel
• Excellent knowledge of English. Knowledge of additional foreign languages will be considered as an advantage
• Outstanding attention to detail, encouraging a culture of high standards throughout the team
• Experience of working in a highly customer-focussed service delivery role
• The ability to lead and develop a large, diverse team
• Excellent problem-solving skills
• Degree in Hospitality/Tourism is an asset

Benefits

• Accommodation, meals, transport to and from the restaurant provided
• 12-month employment option
• Pleasant working environment

Nammos Group offers a competitive salary with international career development opportunities in our properties worldwide. By joining our team, you will have the opportunity to work in a stimulating and motivating environment that values and is committed to its employees.

If this sounds like you, then we invite you to explore a career with us.

Only applications with cover letters and photos will be reviewed.

[To send your CV, please click here.]