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Περιοχή

Εταιρία:
Athens Prime Hotels
Ημερομηνία Δημοσίευσης:
07-09-21
Τύπος απασχόλησης:
Πλήρης
Κωδικός θέσης εργασίας:
Κατηγορία εργασίας:
Στελέχη Ξενοδοχειακών Μονάδων
Περιοχή εργασίας:
Νομός Αττικής

Receptionist

Athens Prime Hotels is searching to fill the job position of

Receptionist

Preferable qualifications:

  • Degree in hotel management or relevant field
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role in a 4 or 5 star hotel.
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and Expedia

Minimum job requirements:

  • Customer service oriented.
  • Excellent communication and organizational skills
  • Knowledge of an extra foreign language is a plus

Job responsibilities:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for customers.
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Please send your CV with a recent photo.

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